1. Company and Services
Metiscom and Intelligent Communication Services provide business technology solutions, including
communications solutions, network infrastructure, enterprise WiFi, business integration, security and
monitoring, and managed services.
Information on this website is provided for general business and service information. Specific services,
deliverables, pricing, support obligations, and project scope are governed by a signed proposal, statement of
work, service agreement, or other written agreement between Metiscom and the customer.
2. Website Use
You agree to use this website only for lawful purposes and in a way that does not interfere with the
security, availability, or proper operation of the website or related customer systems.
Metiscom may update, change, suspend, or remove website content at any time. We work to keep information
accurate, but website content may not always reflect the most current service details.
3. Customer Portal
Customer portal access is provided only to authorized users. You are responsible for protecting your login
credentials and notifying Metiscom if you believe your account or access has been compromised.
4. SMS Messaging Terms
Program name: Intelligent Communication Services Customer Care. Intelligent Communication Services, doing
business as Metiscom, sends customer care SMS or MMS messages only for scheduled telecommunications,
network, IT installation, maintenance, or technical-support appointment reminders; support-ticket status
updates, technician scheduling, troubleshooting requests, and completion notices; and service-account or
client-portal access updates. The program does not send balance, payment, or marketing messages.
The only opt-in method for this program is verbal consent given directly to an Intelligent Communication
Services representative. The representative identifies the company and program, describes the message
categories above, states that message frequency varies and message and data rates may apply, explains that
consent is voluntary and not a condition of purchase, and provides STOP and HELP instructions. The
representative then asks: “Do you agree to receive recurring customer care text messages from Intelligent
Communication Services at the mobile number you provided?” Messages are sent only after the customer clearly
agrees. The representative records the mobile number, date, time, and consent result. Providing a telephone
number through a website, customer portal, agreement, support request, or other communication does not by
itself constitute SMS consent.
Message frequency varies based on appointment, support-ticket, and service-account activity. Message and
data rates may apply. Message delivery is subject to your mobile carrier and network availability.
Reply STOP to opt out. After you send STOP, you may receive one final message confirming
your opt-out. Reply HELP for help. You may also contact Metiscom at
info@intelligentcs.com or
866.427.3330.
Carriers are not liable for delayed or undelivered messages.
5. Intellectual Property
Website content, designs, graphics, text, and related materials are owned by Metiscom, Intelligent
Communication Services, or their licensors and may not be copied, modified, or distributed without written
permission.
6. Limitation of Liability
To the fullest extent permitted by law, Metiscom is not liable for indirect, incidental, special,
consequential, or punitive damages arising from use of this website or general website information.
7. Privacy
Please review our Privacy Policy for information about how we collect, use, and
protect information, including SMS opt-in and mobile phone information.
8. Contact
Questions about these terms can be sent to
info@intelligentcs.com or by calling
866.427.3330.
